Checking Connections and Operations: Firstly, ensure that you have correctly connected and operated the car starting emergency power supply as per the user manual. Make sure all plugs and connections are securely in place.

Charging Check: Ensure that the car starting emergency power supply is fully charged. Connect the car starting emergency power supply to a power source and wait for some time to ensure it has sufficient charge.

Contact Customer Support: If you still encounter issues, please immediately contact our customer service staff, Sarenna Clopein, via email at [email protected]. Provide detailed problem description, order number, and purchase date. We will provide you with further guidance, which may include options such as returning, repairing, or replacing the item.

Warranty Service: If your car starting emergency power supply is still within the 90 natural days warranty period and is not functioning properly, you can apply for repair or replacement service according to the warranty policy requirements. Please contact our customer service staff, Sarenna Clopein, via email at [email protected], providing purchase information and relevant photos or videos of the car starting emergency power supply issue for assessment and appropriate support.