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Thank you for visiting our payment policy. This payment policy aims to safeguard your rights, ensure payment security, and comply with relevant laws and regulations. The payment policy may be adjusted due to operational needs. We encourage you to regularly check for updates to the payment policy. The purpose of our payment policy is to ensure you enjoy a safe and convenient payment experience while using our services.
We support the following payment method: PayPal.
Please familiarize yourself with the rules for PayPal payment method, including limits and fees.
01. Add the desired car starting emergency power supply to your shopping cart.
02. Click on the shopping cart icon to review your order details, and then click “View Cart”.
03. Double-check your order information, especially the shipping details. If you prefer to pay with PayPal, you can click the PayPal link below, which will redirect you to the PayPal login page. After logging in, you can complete the payment.
04. If you prefer to pay with Stripe, after checking your order information, then click “Proceed to Checkout”.
05. Fill in your personal information, including your name, company name (optional), address (street, city, state, postal code), phone number, and email. Also, provide any necessary order notes.
06. Review your order details once again, particularly the shipping section.
07. After confirming the accuracy of your order, enter your Card Number, Expiry Date, and Card CVC Code below. Once you’ve agreed to our website’s terms and conditions, click “Place Order” to complete the payment.
01. Incorrect or Expired Credit Card Information:
Solution: Please carefully check the entered credit card number, expiration date, and security code (CVC). Ensure that the information matches the details on your card. If the credit card has expired, use valid credit card information.
02. Insufficient Funds:
Solution: Ensure that there are sufficient funds in your bank account or on your credit card for the payment. If the account balance is insufficient, choose an alternative payment method or make sure your account has enough balance.
03. Payment Restrictions or Risk Controls:
Solution: Sometimes, banks or payment service providers might restrict specific transactions or temporarily suspend accounts due to perceived risks. You can contact your bank or payment service provider to get detailed information and request the restrictions to be lifted.
04. Network Issues:
Solution: Unstable internet connections can cause payment failures. Try switching to a stable Wi-Fi network or use mobile data. If you are making a payment through a mobile app, ensure your app is up-to-date.
05. Browser Problems:
Solution: If you are making a payment on a website and face issues, try clearing your browser cache and cookies, or attempt the payment using a different browser.
06. Payment Service Provider Malfunction:
Solution: If payment failure is due to a malfunction in the payment service provider’s system, wait for a while and retry the payment. If the problem persists, consider contacting the customer support of the payment service provider for assistance.
If the issue persists after trying the above solutions, it is advisable to promptly contact your bank, payment service provider, or via email [email protected] to contact our customer service staff Sarenna Clopein for further assistance and support.
If you encounter issues during the payment process or require assistance, please feel free to contact our customer service staff by the below methods.
Customer Service Staff: Sarenna Clopein
Customer Service Email: [email protected]
You can visit our FAQs page to find answers to common payment-related questions and solutions.
